Eatsmaa

Premium Snacks & Dry Fruits

Privacy Policy

Privacy Policy for Eatsmaa.com

Last Updated: 10-03-2025

At Eatsmaa.com, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and make purchases on our website. We are committed to safeguarding your privacy and ensuring a safe online shopping experience.

By using our website and purchasing products from Eatsmaa.com, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect personal information from you in a variety of ways, including when you visit our website, place an order, subscribe to our newsletter, or interact with our customer service team. The types of personal information we collect include:

1.1 Personal Identification Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Order History

1.2 Non-Personal Identification Information

  • IP Address
  • Browser Type and Version
  • Device Type
  • Geographical Location
  • Cookies and Usage Data (See Section 5 for more on cookies)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Process Your Orders

We use your personal information to process and fulfill your orders, including billing, shipping, and customer support. This may include sharing your information with third-party payment processors, delivery partners, or service providers to complete your transactions.

2.2 To Improve Our Website and Services

We may use non-personal information to improve the functionality and design of our website, to personalize your experience, and to analyze trends in order to enhance our products and services.

2.3 To Communicate with You

We may send you emails or SMS messages for the following reasons:

  • Order confirmations and updates
  • Shipping and delivery notifications
  • Customer service inquiries
  • Promotional offers, discounts, and marketing communications (if you opt-in)

You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

2.4 For Legal and Security Purposes

We may use your personal information to comply with legal obligations, protect our business interests, or defend against fraudulent or unauthorized activities.

3. How We Protect Your Information

At Eatsmaa.com, we take the security of your personal information seriously and use a variety of industry-standard security measures to protect it. This includes:

  • SSL Encryption: All sensitive data, including payment information, is encrypted using Secure Socket Layer (SSL) technology to ensure the security of your data during transactions.
  • Secure Payment Gateways: We use trusted third-party payment processors (e.g., Razorpay, PayPal) to handle your payment details securely.
  • Access Controls: We restrict access to your personal information to authorized personnel only.

However, please note that while we take reasonable precautions to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your personal data in the following circumstances:

4.1 Third-Party Service Providers

We may share your information with trusted third-party companies that perform services on our behalf, such as payment processing, shipping, email marketing, and customer support. These companies are required to protect your information and may only use it for the purposes specified by us.

4.2 Legal Compliance

We may disclose your information if required to do so by law, to comply with legal processes, or to protect the rights, property, and safety of Eatsmaa.com, our customers, or the public.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website, analyze trends, and gather demographic information. A cookie is a small file that is stored on your device when you visit a website. These cookies allow us to:

  • Recognize you when you return to our site
  • Personalize your shopping experience
  • Keep track of items in your cart
  • Analyze website traffic and user behavior

You can manage your cookie preferences through your browser settings, and you may choose to disable cookies altogether. However, please note that disabling cookies may affect your ability to use certain features on our website.

6. Your Rights Regarding Your Information

You have the following rights regarding your personal data:

6.1 Access and Update Your Information

You have the right to request access to the personal information we hold about you. If you need to update or correct any inaccurate information, you may do so by logging into your account or contacting us directly.

6.2 Delete Your Information

You may request the deletion of your personal information. However, please note that we may need to retain certain data for legal or business purposes, such as transaction records.

6.3 Opt-Out of Marketing Communications

If you no longer wish to receive marketing emails or other promotional communications, you can opt-out by clicking the "unsubscribe" link in our emails or by contacting us directly.

6.4 Right to Object or Restrict Processing

You have the right to object to or restrict certain types of processing of your personal information, such as processing for marketing purposes. You may contact us if you wish to exercise this right.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you via email or through a notice on our website. The "Last Updated" date at the top of this page will be updated to reflect the latest changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

  • Email: adamfoodindustries2024@gmail.com
  • Phone: +91 7560902502
  • Address: ADAM Food Industries, Chittalikal, Kasargod, Kerala

By using Eatsmaa.com and providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the terms outlined herein.